bigsteve Posted March 7, 2006 Report Share Posted March 7, 2006 I've had a reply from Chemical, but they can't send a replacement out until its been lost for FIFTEEN days :evil: :evil: :evil: Link to comment Share on other sites More sharing options...
Neuro Posted March 7, 2006 Report Share Posted March 7, 2006 15 days! That's what the Spanish say for "2 weeks", a strange number. You could say it's damaged on arrival, and then they should send a replacement out straight away? Certainly Juno do that... Link to comment Share on other sites More sharing options...
Aza Posted March 7, 2006 Report Share Posted March 7, 2006 dont you need to send back the faulty one though? Link to comment Share on other sites More sharing options...
bigsteve Posted March 7, 2006 Report Share Posted March 7, 2006 I wonder if Chemical are holding me spare copies back, just in case :? I think not Link to comment Share on other sites More sharing options...
JasonB Posted March 7, 2006 Report Share Posted March 7, 2006 Its bad organisiation skills at that Sorting office Steve. Link to comment Share on other sites More sharing options...
Neuro Posted March 7, 2006 Report Share Posted March 7, 2006 dont you need to send back the faulty one though? They took my word for it - when I got a replacement Leon Bolier vinyl just the other week they told me not to send the damaged one back as I'd said it was "unplayable" which it was. It also didn't help I knocked a pint glass on it too :roll: Link to comment Share on other sites More sharing options...
bigsteve Posted March 8, 2006 Report Share Posted March 8, 2006 dont you need to send back the faulty one though? They took my word for it - when I got a replacement Leon Bolier vinyl just the other week they told me not to send the damaged one back as I'd said it was "unplayable" which it was. It also didn't help I knocked a pint of Hoegaarden on it too :roll: Link to comment Share on other sites More sharing options...
bigsteve Posted March 8, 2006 Report Share Posted March 8, 2006 Miracle of miracles, RM have just called to say they've found it! I've just picked the records up no problem and got my copy of Tri-State, but to add insult to injury, Tri-State clearly came recorded (£1.12 postage on it and you can see where the recorded sticker has been ripped off) so it didn't get signed for! Good job that didn't get lost too Link to comment Share on other sites More sharing options...
JasonB Posted March 8, 2006 Report Share Posted March 8, 2006 Well thats not on , but ther we are the workings of royal mail, lets rip off signed for stickers! Link to comment Share on other sites More sharing options...
bigsteve Posted April 14, 2006 Report Share Posted April 14, 2006 I hate to be the one bringing up this thread again, but while we were away last weekend (losing money on nags :evil: ), a Parcelforce ripped the bumper off our Ka. Not only that, but he stopped to pick up the debris and left it on the pavement, but didn't leave a note. Thankfully someone saw it happen and left us a note with the registration. But after phoning Parcelforce (twice)on Monday, they said they would see the driver and the depot manager would call us back. That was on Tuesday and still no call back. Why should we have to keep phoning them when it was clearly their fault; there's even red scuff marks on the bumper. :evil: :evil: :evil: :evil: :evil: Link to comment Share on other sites More sharing options...
Neuro Posted April 15, 2006 Report Share Posted April 15, 2006 No way! Good on the person who saw it happen and let you know the reg info etc, I'd buy him a pint or two! I think the best thing in that situation, is to take photographs now for archive purposes, and as well as phoning, write a letter as well as they are obliged to reply to those Link to comment Share on other sites More sharing options...
Quadrant Posted April 15, 2006 Report Share Posted April 15, 2006 I think the best thing in that situation, is to take photographs now for archive purposes You are obsessed with archiving! Link to comment Share on other sites More sharing options...
bigsteve Posted April 15, 2006 Report Share Posted April 15, 2006 write a letter as well as they are obliged to reply to those We've wrote to Adam Crozier, their Chief Exec Time to get some @rses kicked!!! Link to comment Share on other sites More sharing options...
Quadrant Posted April 15, 2006 Report Share Posted April 15, 2006 We've wrote to Adam Crozier, their Chief Exec I hope you used more eloquent English than that in the letter! :wink: Link to comment Share on other sites More sharing options...
bigsteve Posted April 15, 2006 Report Share Posted April 15, 2006 We've wrote to Adam Crozier, their Chief Exec I hope you used more eloquent English than that in the letter! :wink: I think it started Dear high-salaried fat cat that can't organise a p1ss-up in a brewery... Link to comment Share on other sites More sharing options...
Max Kane Posted April 15, 2006 Report Share Posted April 15, 2006 Crozier's a right tool messed up the FA good n proper. Mind you Palios didn't do much better what with shaggin that Alam bird then bein forced to quit Link to comment Share on other sites More sharing options...
Quadrant Posted April 15, 2006 Report Share Posted April 15, 2006 Love the colemanballs quote from Adam Crozier who once said (in terms of football): "Women are a large cross-section of society that we would very much like to penetrate." Link to comment Share on other sites More sharing options...
bigsteve Posted April 28, 2006 Report Share Posted April 28, 2006 Just an update on the Parcelforce farce: We had a letter, a week after sending one to Crozier, from the 'MD's Office' in Milton Keynes saying 'a full response will be sent in due course.' No apology, nothing :evil: Then yesterday, the Glasgow depot manager and someone from MK called. And suprise, suprise, the driver is denying all knowledge of it :evil: :evil: They're going to speak to him again. This should all have been done weeks ago. Link to comment Share on other sites More sharing options...
JasonB Posted April 28, 2006 Report Share Posted April 28, 2006 The saga continuesss!! Link to comment Share on other sites More sharing options...
bigsteve Posted April 28, 2006 Report Share Posted April 28, 2006 The saga continuesss!! Yep, afraid so. The depot manager even had the cheek to say 'Are you sure it wasn't a Royal Mail van', when they'd already admitted the registration we gave them was their van! As usual the driver 'is our most honest employee...' I used to use that line when I worked for DHL Link to comment Share on other sites More sharing options...
JasonB Posted April 28, 2006 Report Share Posted April 28, 2006 Full of bull more like, oh well reputation goes down again for the millionth time! Link to comment Share on other sites More sharing options...
Max Kane Posted April 28, 2006 Report Share Posted April 28, 2006 they got my stuff here on time today so they're legends, for now at least Link to comment Share on other sites More sharing options...
bigsteve Posted June 19, 2006 Report Share Posted June 19, 2006 Found this article today, and it may explain why I suffer so many problems. http://www.theherald.co.uk/news/64041.html We get probably 1 letter a fortnight that isn't for us, but we always do the decent thing and put it into the right letterbox. I take RM's point that secure entry isn't ideal for the posties, but if the deliveries came early in the morning like they used to, they'd be able to get in easier. And in any case, there's one of those holding boxes right opposite us, so surely they could put it back in there and try again the next day if they couldn't get in. Link to comment Share on other sites More sharing options...
JasonB Posted June 19, 2006 Report Share Posted June 19, 2006 Yer not allowed to leave mail in the 'holidng box' jobbies from one day to the next I don't think although I can't see why not! Link to comment Share on other sites More sharing options...
bigsteve Posted June 25, 2006 Report Share Posted June 25, 2006 Now it looks like they're going to go on strike...http://uk.news.yahoo.com/25062006/325/royal-mail-strike-pay-union.html Thats a far better pay offer than I ever got during my 10 years in the private sector too :evil: Link to comment Share on other sites More sharing options...
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