bigsteve Posted June 13, 2005 Report Share Posted June 13, 2005 ...I tried calling ATS on Friday and... ...someone ACTUALLY answered the phone However, they are out of stock of Beats@Rank1.com, but suggested I chose another record! Not on your chuffing nelly I asked for a refund and the difference between Recorded and 1st Class post. They agreed, but it hasn't yet appeared in my account. In their defence, they say they're moving premises and BT haven't sorted the line out yet. Hence they can't receive calls (but I got through :? ) or emails (but they can receive web orders :? :? ) I will have pleasure in keeping you all updated Link to comment Share on other sites More sharing options...
Neuro Posted June 13, 2005 Report Share Posted June 13, 2005 In their defence, they say they're moving premises and BT haven't sorted the line out yet. Hence they can't receive calls (but I got through :? ) or emails (but they can receive web orders :? :? ) Quite. It's a wonderful excuse, "moving premises", because invariably this can cover a conveniently long period of time... Link to comment Share on other sites More sharing options...
bigsteve Posted June 13, 2005 Author Report Share Posted June 13, 2005 I gave the bloke a bit of an earbashing (I think my opening line was 'I have a few issues with you ) and he was desperate to get rid of me. Its only £4 or something, but THIS IS WAR! And the money's better off in my account than theirs Link to comment Share on other sites More sharing options...
JasonB Posted June 13, 2005 Report Share Posted June 13, 2005 Yes,!!! damn right!! sort them ahtt! Link to comment Share on other sites More sharing options...
bigsteve Posted June 13, 2005 Author Report Share Posted June 13, 2005 Don't worry, mate. I've already threatened them with Trading Standards Link to comment Share on other sites More sharing options...
Bjorn Posted June 13, 2005 Report Share Posted June 13, 2005 shall i ring up bout my order (how s*** it was) and quote my friend 'steve' and see if i can rinse them?!! :wink: Link to comment Share on other sites More sharing options...
bigsteve Posted June 13, 2005 Author Report Share Posted June 13, 2005 At least try for the postage back. That was a right con Link to comment Share on other sites More sharing options...
Bjorn Posted June 13, 2005 Report Share Posted June 13, 2005 will do when i get chance, but busy at the mo... Link to comment Share on other sites More sharing options...
bigsteve Posted June 14, 2005 Author Report Share Posted June 14, 2005 Not as busy as ATS, it would appear :wink: Link to comment Share on other sites More sharing options...
Bjorn Posted June 14, 2005 Report Share Posted June 14, 2005 haha Link to comment Share on other sites More sharing options...
bigsteve Posted June 16, 2005 Author Report Share Posted June 16, 2005 Still no funds been transferred to my account yet :cry: Link to comment Share on other sites More sharing options...
bigsteve Posted June 21, 2005 Author Report Share Posted June 21, 2005 OMG! Just phoned them and they answered within 2 rings! They still haven't done the refund, but actually remembered me :shock: Apparently the refund is going through now........ Link to comment Share on other sites More sharing options...
Bjorn Posted June 21, 2005 Report Share Posted June 21, 2005 steve how could they possibly FORGET you! :shock: haha, get on to watchdog - get that geezer on his bike to sort it out!!! Link to comment Share on other sites More sharing options...
bigsteve Posted June 21, 2005 Author Report Share Posted June 21, 2005 I while never surrender! Link to comment Share on other sites More sharing options...
bigsteve Posted June 27, 2005 Author Report Share Posted June 27, 2005 I've just checked my account and £3.70 has been creditted to it! Persistence pays off, eventually 8) Link to comment Share on other sites More sharing options...
Bjorn Posted June 27, 2005 Report Share Posted June 27, 2005 well done maye was it worht it? lol, hehe! Link to comment Share on other sites More sharing options...
bigsteve Posted June 27, 2005 Author Report Share Posted June 27, 2005 I'd like to say I'd spent that much in phone calls, but they never answered The money wasn't the issue - it was the principle Link to comment Share on other sites More sharing options...
Bjorn Posted June 27, 2005 Report Share Posted June 27, 2005 exactamonde. Link to comment Share on other sites More sharing options...
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